Support

MegaPlot is well known for the world-class service it offers to all its customers, regardless of whether their machine is a year old or 25 years old. 

Fill in the form on the right or send us an e-mail and we will get back to you right away, 

When requesting assistance or spare parts, please make sure to provide as much details as possible to facilitate the process. 
  
Things you may wish to include (if possible and applicable):

  • machine serial No.
  • MegaPlot software version
  • all the info from the File – About window
  • drawings which are causing a problem (plt, dxf, cdr, RAW, etc.)
  • MegaPlot software configuration file (.mcc)
  • description of the problem
  • photos, videos, screenshots, etc.

Please zip your attachments into a single zip or rar archive (up to 200 MB) prior to attaching it to the form on the right.

We are here to get you up and running ASAP!

The MegaPlot Tech Support Team

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