Support

MegaPlot is well known for the world-class service it offers to all its customers, regardless of whether their machine is a year old or 25 years old.

Fill in the form on the right or send us an e-mail and we will get back to you right away,

When requesting assistance or spare parts, please make sure to provide as much details as possible to facilitate the process.

Things you may wish to include (if possible and applicable):

machine serial No.
MegaPlot software version
all the info from the File – About window
drawings which are causing a problem (plt, dxf, cdr, RAW, etc.)
MegaPlot software configuration file (.mcc)
description of the problem
photos, videos, screenshots, etc.

Please zip your attachments into a single zip or rar archive (up to 200 MB) prior to attaching it to the form on the right.

We are here to get you up and running ASAP!

The MegaPlot Tech Support Team

Service request

Your name

Company name

Machine Type

Machine Serial No.

E-mail address

Phone number (not required)

Country

Problem description

Attachments

* I agree to the processing of my personal data by MEGAPLOT MAREK JAGŁA with headquarters in 41-205 Sosnowiec, street Chemiczna 12, which is the administrator of the data left in the form. The data entered in the form will be processed in order to answer the sent inquiry in accordance with the regulations (link to regulations).

Have a question?
Contact us or check our FAQ

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office@megaplot.com

+48 32 291 08 71

+48 693 707 575 (for WhatsApp)

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